Contact Us

Have a question about a product, personalization, custom order, or your existing order? We’ll be happy to help.

Please fill out the form below with your name, email, and message. If your question is about an order, please include your order number so we can help you faster.

We usually reply within 1 business day.

Thank you for contacting L-SITE.

Contact form

FAQs

Do you create custom packaging?

Yes. You can choose a personalized product from our catalog or request packaging designed specifically for your photos, product, gift, or brand.

Can you make a custom size?

Yes. Contact us with the required internal dimensions and information about what the packaging will hold.

Can you design packaging for products other than photos?

Yes. We can create packaging for jewelry, candles, stationery, beauty products, handmade goods, gifts, and other products.

Do you handle both design and manufacturing?

Yes. With experience in both design and manufacturing, we can develop your idea and turn it into finished packaging—not just a digital mockup.

What information should I provide for a custom project?

Please include:

  • Product type
  • Required size
  • Quantity
  • Preferred material and color
  • Personalization requirements
  • Logo or artwork
  • Intended use
  • Desired delivery timeframe

The more details you provide, the more accurately we can review your project.

Do you offer bulk pricing?

Bulk pricing may be available depending on the product and quantity.

Please contact us with the products and quantities you need so we can provide more information.

How long does a custom order take?

The timeline depends on the design, materials, quantity, product construction, and current production schedule.

A production estimate will be provided after the project details have been reviewed.